Game Server Tools
  • ℹ️What is Game Server Tools (GST)?
  • 💰Pricing
  • 🔔Overview
  • 🛠️Tools
    • GST Bot Setup
    • Dashboard Overview and General Settings
      • Dashboard Settings
      • User Settings
      • Server Settings
    • Nitro Boost Rewards
      • Nitro Boost Settings
      • Functionality
      • Dashboard
    • Tebex Integration
      • Tebex Intergration Setup
      • Tebex Coupon Templates
      • Tebex Integration Discord Bot Tools
      • Tebex Integration Dashboard Tools
    • Discord Linker
      • Discord Linker Settings
      • Discord Linker Game Server Plugin
      • User Linking Page
      • Functionality
      • Dashboard Tools
      • Discord Linker Discord Bot Tools
    • Ban Ctrl
      • Ban Ctrl Game Server Plugin
      • Ban Ctrl Dashboard Tools
    • GST Tickets
      • Ticket Logs
      • GST Tickets Settings
      • Ban Ctrl Ticket
      • Tebex Ticket
      • Player Report Ticket
      • General Ticket
    • GST Reports
      • GST Reports Game Plugin
      • Discord Channel Message
      • Dashboard Report Tools
      • Discord Linker Integration
      • GST Report Settings
    • GST Stats
    • Player Count Bots
      • How to setup Player Count Bots
    • Play Time Rewards
    • Discord Giveaways Tool
    • Player Search
    • Rcon Tool (Currently In Beta)
Powered by GitBook
On this page
  1. Tools
  2. GST Tickets

GST Tickets Settings

PreviousTicket LogsNextBan Ctrl Ticket

Last updated 1 year ago

Navigating to the GST Tickets section of the GST Dashboard will display this page.

From top to bottom, the customisation options are:

  • Discord Channel Category - Choose a category from your discord server via the dropdown menu where created tickets will appear. You must select a category for it to work.

  • Ban Appeal Ticket Roles - Choose what roles can view ban appeal tickets - The dropdown menu will contain a list of all the roles on your discord server

  • Payment (Tebex) Roles - Choose what roles can view payment-related tickets - you should not allow lower-ranking staff to see these tickets

  • Report Ticket Roles - Choose what roles can view player report tickets

  • General Ticket Roles - Choose what roles can view general support tickets

  • Send Interaction Panel - Pick a channel and click send to send the ticket creation message. You can send it to multiple channels if you wish.

Upon sending the interaction panel, this message will appear in your chosen discord channel, and tickets created from this panel will appear in the chosen category.

All tickets except the ‘General Support’ ticket require you to be account linked to open. If you are not discord linked, the ticket will request you to be linked, and give you 15 minutes to do so before the ticket is closed.

Clicking on any of the buttons will open the specific type of ticket.

  • Ban Appeal

  • Tebex Ticket

  • General Ticket

🛠️