Closing any type of ticket will automatically save the ticket logs to the GST dashboard. You are able to find ticket logs here. You must have the correct permissions in the user settings to view this area.
On this page you are able to lookup ticket logs via Steam ID (only if they are linked) or Discord ID.
Recent tickets are also shown on this page, clearly displaying the:
- Ticket Type
- Steam User (person who has opened the ticket)
- Staff Members (profile pictures of staff that have typed in the ticket)
- How long ago the ticket was created
Clicking on a recent ticket will display the log on the right hand side of the page as such